2023’s Reader’s Choice: The 5 Most Popular Issues of 2040's Ideas and Innovations

Optimism, Anger, Rage, North Star, AI and Generations

Issue 140, December 21, 2023

2023 is wrapping up and we’re doing a reader’s choice this week. After all, we preach customer centrism and make it a practice with our clients.  So, what’s interesting when we look at the top five newsletters we have published over 2023, which we sent to you and posted on LinkedIn, Medium, our website, and our Substack Newsletter, it says as much about all our readers as it says about the message.

Your North Star

The runaway most popular theme was “What is Your North Star,” in an exploration of what guides you forward. Considering the unpredictability of opinions, emotions, misinformation, contentiousness, and polarization in our cultural conversation, we may not always agree with those who take a stand, but we should try to respect them and hold them as honorable, courageous, committed, and strong. Similarly, organizations that hold onto their North Star benefit societally and across their markets, admired by their stakeholders, including their workforce.

As…