Can You Hear Me Now? 2040’s Ideas and Innovations Newsletter, Issue 96

Issue 96, February 23, 2023

The challenge of communicating with colleagues has become increasingly difficult. With the proliferation of tech experts and Next Gens in the workforce, we may need a translator to ensure we all understand each other.

Here’s a real-life example. A content team is struggling to understand how to load a certification testing module into a new software platform. The project lead from the platform is a developer who thinks with a literal, sequential mindset.  The content team leader, although logical, is more of freeform thinker, making associations and finding patterns in conversations intuitively.  Which is to say, the mindset is horizontal, holistic, and nonlinear. The two leads are currently at an impasse; neither individual understands the other, which makes conversations awkward, at cross purposes, and impedes forward…