Me Versus You, Bias Revisited, 2040’s Ideas and Innovations Newsletter, Issue 137

Why is it that many leaders think that they understand their stakeholders so clearly?

Issue 137, November 30, 2023

If you have been following our newsletters, you know that we have a fascination about bias. In fact, from our observations about workplace dysfunction, leadership disconnect, market orientation dislocation, and digital transformation gone awry, conscious, or subconscious bias is usually at the root of the problem. It may sound simplistic, but what we don’t know we don’t know can shortstop the best of intentions and the most optimistic plans.

When we think of bias, most of us don’t see its practical application to the workplace. We typically think of biases as about personal beliefs, politics, parenting – anything other than a potentially subversive unconscious bias that can infect an organization. So, let’s take a deeper look at some of the common biases that can demoralize, disappoint, and derail. And these biases are often acerbated by the pressing need to make transformations to survive in a digital marketplace, while serving multi-generational stakeholde…